Premium Travel Assistance, Worldwide.

Every Journey.Elevated.

From airport arrivals to train station departures, WELL'COM GROUP brings together specialized travel services designed to make every journey seamless, comfortable, and effortless.

2014Founded in Paris
500+Airports worldwide
3Specialized companies
2014Founded by
Erwan Courtois, Ramanan Sooriyakumar
& Riadh Bouaffoura

About WELL'COM GROUP

A Group Built Around Better Journeys.

One vision. Three specialized companies. A shared commitment to exceptional travel experiences.

Founded in Paris in 2014 by Erwan Courtois, Ramanan Sooriyakumar, and Riadh Bouaffoura, WELL'COM GROUP has grown into an international travel services group specializing in premium Meet & Greet, porter services, and VIP transfers across the air and rail industries.

Built on a culture of warmth, professionalism, and respect, we believe that exceptional service starts with understanding people. Our teams work closely with travel professionals, agencies, DMCs, hotels, and corporate partners to anticipate travelers' needs and deliver personalized assistance at every stage of their journey.

With a network spanning more than 500 airports worldwide, we combine international reach with local expertise, flexibility, and a personal approach to hospitality.

Whether assisting an individual traveler or supporting a global travel partner, our goal remains the same: making every journey smoother, more comfortable, and stress-free.

Aerial view of Paris with the Arc de Triomphe and the Eiffel Tower
Paris, since 2014.Air · Rail · Riviera

Our Companies

Three Brands.
One Vision.

Specialized services designed to make every stage of the journey more seamless.

WELL'COM AIR agent welcoming travelers at the airport Air 500+ airports
WELL'COM AIR

Premium Airport Meet & Greet

Personalized airport assistance, fast-track services, baggage handling, and VIP transfers designed to make airport experiences seamless from arrival to departure.

500+ airport network worldwide
Visit WELL'COM AIR
WELL'COM RAIL team on the Eurostar platform Rail Paris · London · Brussels
WELL'COM RAIL

VIP Rail Assistance

A complete range of premium station services across Paris, London, and Brussels, including personalized Meet & Greet, Luggage Porter assistance, and private transfers.

Paris · London · Brussels
Officially partnered with Eurostar
Visit WELL'COM RAIL
WELL'COM PORTERS porter with a luggage trolley at Nice Côte d'Azur Airport Porters Nice Côte d'Azur
WELL'COM PORTERS

A Lighter Way to Travel

Dedicated luggage assistance at Nice Côte d'Azur Airport, helping travelers move effortlessly through the airport, from check-in and arrival to their final pickup point.

Official partner of
Nice Côte d'Azur Airport
Visit WELL'COM PORTERS

Our Standard

Service That Goes Beyond Expectations.

International expertise, personal attention, and a commitment to getting every detail right.

Worldwide Reach

A network spanning more than 500 airports, connecting travelers with reliable assistance around the world.

Personalized Service

Every traveler is different. We adapt our services to individual preferences, requirements, and expectations.

People First

Our culture is built on warmth, professionalism, and respect for our employees, partners, and clients.

Flexibility & Responsiveness

We understand the importance of time and attention to detail, delivering solutions that make travel easier.

For the Trade

Trusted by Travel Professionals.

We work alongside thousands of travel professionals, including travel agencies, DMCs, hotels, and corporate partners, who trust our teams to deliver seamless experiences for their clients.

From individual bookings to complex travel arrangements, we provide the flexibility, responsiveness, and personalized attention that make us a reliable partner throughout the journey.

Get in touch
  • Travel Agencies Leisure & luxury
  • DMCs Destination teams
  • Hotels Concierge desks
  • Corporate Partners Travel managers
Official partners Eurostar Aéroport Nice Côte d'Azur

Get in Touch

Let's Make Every Journey Better.

Whether you're a travel professional looking for a reliable service partner or a traveler seeking personalized assistance, our team is ready to help.

Travel professionals

Agencies, DMCs, hotels and corporate partners — tell us about your clients and we'll come back to you with the right service set-up.

Or write to communications@wellcom-group.com

Get in touch